FAQs

Getting started is simple! Starting with a quick 15-minute chat about your vision, you'll receive expert advice and a clear quote covering everything from design to delivery – no hidden costs. The end result? Professional materials delivered on time, ready to help your business stand out. Let's create something great together!

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Projects vary depending on complexity and scope, but generally, a graphic design project will take 1-2 weeks. Printing and delivery can extend this timeframe, however I will be able to provide a more accurate timeline after our discovery session.
I am more than happy to recommend trusted, local printers or coordinate the printing process for you with my design-to-deliver service, to ensure the final product meets your requirements and expectations.
Generally I will need details about your business/industry, target audience, brand guidelines, any existing graphics, photos, or materials you want to incorporate, and specific requirements for the project. But don't worry if you don't have all of the items listed above, it will depend on your project specifics and we can go into this more during our discovery call. 

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2 revisions/changes are included in all graphic design projects. If you expect further revisions to be required, I am happy to allow for this in your proposal.
Once your proposal has been accepted, I require a 50% deposit upfront and the remaining 50% upon completion. 
Depending on your specific project requirements and proposal, you may receive your designs as digital files (such as PDF, JPEG, PNG, etc), however you can also request the artwork originals if need be (such as ai, psd, indd, indt, etc). Please let me know during our discovery call if you require the artwork originals. 
If changes are required after the project is completed, revisions can be made for an additional fee. It is always a good idea to read over content and check over your project in detail prior to signing off as I cannot make additional changes once a project has been sent to print. In the event that a re-print is required, an additional printing fee will be charged. 
I strongly value supporting local Australian businesses, so all items come from, and ship to, Australia only. 

Finding the balance between supporting local Australian businesses and finding cost-effective print solutions, means that often different printed items come from a variety of suppliers and can be delivered at various times.

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