FAQs

We’ll start with a discovery session to understand your needs, goals, and brand. After that, I’ll provide a proposal, and once approved, we move to concept development, design, revisions, and final delivery.

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Projects vary depending on complexity and scope, but generally, a standard graphic design project takes 2-4 weeks. Printing and delivery can extend this timeframe, however I will be able to provide a more accurate timeline after our discovery session.
I am more than happy to recommend trusted, local printers or coordinate the printing process for you with my design-to-deliver service, to ensure the final product meets your requirements and expectations.
Design-to-deliver outlines the simplicity of the print and design process that I follow. For those who don't have time to fiddle around looking for suppliers and researching print-specifications, or just anyone wanting a simple solution, I provide services from concept development, through the design process, to printing with trusted local printers, and delivering to your business.

Easy as that!
Generally I will need details about your business/industry, target audience, brand guidelines, any existing graphics, photos, or materials you want to incorporate, and specific requirements for the project. But don't worry if you don't have all of the items listed above, it will depend on your project specifics and we can go into this more during our discovery call. 

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Ready to bring your ideas to life?

I'm more than happy to discuss your content and message with you, however I can only offer suggestions and some guidance in relation to streamlining your message and reaching your target audience. However, I unfortunately cannot write content for your flyers, brochures, or the like. 

2 revisions/changes are included in all graphic design projects. If you expect further revisions to be required, I am happy to discuss this during our discover call and allow for this in your proposal. If additional revisions are required after the proposal is accepted, a small additional fee will apply.
Once your proposal has been accepted, I require a 50% deposit upfront and the remaining 50% upon completion. I accept payments via bank transfer, and credit card (2.2% surcharge), and other methods upon request. 
Depending on your specific project requirements and proposal, you may receive your designs as digital files (such as PDF, JPEG, PNG, etc), however you can also request the artwork originals if need be (such as ai, psd, indd, indt, etc). Please let me know during our discovery call if you require the artwork originals. 
If you need something minor changed after the project is completed, I can make revisions for an additional fee. It is always a good idea to read over content and check over your project in detail prior to signing off as I cannot make additional changes once a project has been sent to print. In the event that a re-print is required, an additional printing fee will be charged. 
If you need significant or ongoing changes, I'm happy to discuss an arrangement that meets your needs. 
I strongly value supporting local Australian businesses, so all items come from, and ship to, Australia only. 

Finding the balance between supporting local Australian businesses and finding cost-effective print solutions, means that often different printed items come from a variety of suppliers and can be delivered at various times.

Contact Mindy

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